Thanks for following up! Once an order is placed, you get an invoice within 10 minutes of placing your order via email. On that invoice you will find your order#. If you received an invoice, see a charge on your card then your order has been received. If you did not see an invoice, please send a request for a copy. If you have a close event date & just want to make sure everything is on schedule, we can help answer your questions. We appreciate you shopping with Bella Mera Bridal.