Order updates and current orders questions are handled Tuesday - Friday Only. The ship dates for your merchandise is listed in your account or on your invoice that was sent to you at the time of purchase or look directly at the product for the ship times. You can log in and reset your password online. If you still can't find an answer, no problem, just submit your request,please include your Order Number, so we can quickly locate your order. If you did not pay for Rush Services, the item will ship per your invoice.
If your item shows 2 to 5 weeks processing time and you pay for overnight UPS Shipping, this does not mean the item ships to you that next day, this means, your items will ship in 2 to 5 weeks and when ready; will be shipped overnight. If your order is recent, rush still me be available for some orders already placed.
If you want your item faster then listed, read below about rush services:
Rush order simply means that Bella Mera Bridal/Manufacturer/Designer cuts or produces your product/order sooner than the normal production or processing time in a much faster time frame. Processing time does not include shipping transit time. If you pay for a 2 week rush and 2 day UPS that would mean, we ship it out within 2 weeks and the method will be 2 day UPS. Rush is a service that is optional and shipping is for freight costs only. When you pay for shipping that DOES NOT include rush fees of any kind.
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